Testimonials

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass

Shout out to empire. Every time they do extensive work on our equipment they always come back the next day to see how things are working. Excellent customer service. 5 Stars!

Ken Dillsaver

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass

Amazing customer service. Out of four companies who we asked for a quote from, Empire was one of two that actually came through. It is almost ridiculous how much Grants Pass lacks in customer service. Empire is one of the rare gems in the valley of horrible customer service. If you want your heating and air done the way you want call Empire heating and air. Also, they don’t gouge their customers because of the season – honesty at its finest. We had them install our new heat pump system. Their original quote was for a middle of the road system. We asked for a significant upgrade and they came through with an amazing system at a reasonable price. They had a couple scratches on the walls but I didn’t even have to ask, they came back with putty and paint and took care of the small blemishes themselves. A++ service.

Newton Hayes

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass

Amazing customer service! Vic saved my family from suffering through this horrible heat with out our AC. He knows what he’s doing, had us back up and running in less then 10 minutes. If I could give him a 10 ⭐️ Rating, I would.

Mary Mcconathy

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass

Casey Perkins

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass

Excellent customer service and great people!!!

Nick Gude

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass

Amazing service!!! Very reliable and stand by their work!

Christie Swafford

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass

Empire refrigeration does great work. I had a problem with my air conditioner not working. Victor gave me some options to try out. Knowing how busy they are this time of the year it was really appreciated that he made the effort. The options didn’t work but he came out the next day and explained in great detail what happened. This is the 2nd time I’ve used them and appreciate their great service.

Tony S.

Empire Refrigeration Heating Cooling Air Conditioning Grants Pass